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This privacy notice is to let you know how companies within the Group promise to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
We promise:
This notice sets out a summary of your rights under General Data Protection Act 2018.
As well as our Privacy Promise, your privacy is protected by law. This section explains how that works.
Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside with third parties. The law says we must have one or more of these reasons:
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.
Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.
What we use your personal information for:
Manage our relationship with you or your business
Our reasons:
Fulfilling contracts
Your consent
Our legitimate interests
Our legal duty
Our legitimate interests:
Keeping records up to date
Working out which of our products and services may interest you and telling you about them
Being efficient about how we fulfil our legal duties
What we use your personal information for:
To develop and manage our Brands, products and services
Our reasons:
Fulfilling contracts
Our legitimate interests
Our legal duty
Our legitimate interests:
Being efficient about our how we fulfil our legal duties
What we use your personal information for:
To detect, investigate, report, and seek to prevent financial crime
To manage risk for us and our customers
To obey laws and regulations that apply to us
To respond to complaints and seek to resolve them
Our reasons:
Fulfilling contracts
Our legitimate interests
Our legal duty
Our legitimate interests:
Developing and improving how we deal with financial crime, as well as doing our legal duties in this respect
Complying with regulations that apply to us
Being efficient about how we fulfil our legal and contractual duties
What we use your personal information for:
To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance, and audit
Our reasons:
Our legitimate interests
Our legal duty
Our legitimate interests:
Complying with regulations that apply to us
Being efficient about how we fulfil our legal and contractual duties
What we use your personal information for:
To exercise our rights set out in agreements or contracts
Our reasons:
Fulfilling contracts
In order to request any personal information held by us, please complete the Subject Access Request form on the Information Commissioners Office website that can be reached by clicking on this link below:
https://ico.org.uk/for-the-public/make-a-subject-access-request/subject-access-request-service/
Once completed, you will receive an email receipt directly from the Information Commissioners Office followed by a further confirmation from us to confirm that we will begin processing your request.
For any further information please write to:
Operations & Compliance Manager
customerrelations@usairtours.co.uk
USAirtours
Saxon House
27 Duke Street
Chelmsford
Essex
CM1 1HT